Support & buying information
Help with your equipment or your next project.
Choose the right contact and tell us what you need.
24/7 helpdesk available.
Existing equipment
For help with an existing purchase, include the product model, your order or quote reference, and a description of the issue.
Contact SupportPlanning a purchase
Build a product list or describe your project. Tell us whether you need equipment supply, installation, or help choosing a setup.
Talk to an ExpertBefore you request a quote
Can I ask about equipment without an installation?
Yes. Select equipment supply in your request. If you need installation, include the site and the work you have in mind.
Do I need to know every model number?
No. Tell us what you want the setup to do, the space or people it needs to serve, and any equipment you already have.
Can the quotation be made out to an organisation?
Yes. Add the organisation name, quotation address and purchasing reference in the optional business details. A different installation address can be supplied separately.
What should I confirm before ordering?
Ask for the exact models and configurations, availability, delivery or installation scope, exclusions, and the applicable warranty and support arrangements to be confirmed in your quotation.
Does sending a request take a payment?
No payment is taken by this website. Sending a quote request saves your requirements for follow-up.
Warranty information
Products are supplied with the applicable manufacturer’s warranty. The period and coverage vary by product and manufacturer; confirm the details for the selected model when ordering.
Support arrangements
A 24/7 helpdesk is available. Contact us with the product model, your quotation or invoice reference and a description of the issue. Office visits are by appointment.